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A message from DIVVY’s CEO on COVID-19

I’m sure you’ve been hearing from a lot of your businesses and suppliers you work with this week regarding their plans for COVID-19 (Coronavirus) and things to be aware of. And although this can feel overwhelming, we’re also aware that the more information people have in times like this, the more people are aware and informed of how they can make conscious decisions for their own health and well-being.

At DIVVY and Justbooked, we have implemented a couple of policies that we want to make you aware of so that you have the information you need as one of our building owners, parkers or listers.

We currently have no staff who have reported a COVID-19 diagnosis, however as we feel a strong sense of responsibility for all of our staff and customers we have taken all reasonable measures to protect them in these uncertain times. We have implemented a 14-day quarantine policy from Wednesday 25 February 2020 for all staff who had traveled overseas or were living with people who had traveled overseas. Since actioning this policy, we’ve had some of our people working remotely but this has now been escalated and from Monday 16 March 2020, most of DIVVY’s staff have been asked to work remotely where possible.

Our staff are being encouraged to change external meetings to video conferences unless required to be onsite and those staff who are required to travel to site are following up with contractors and suppliers on their building policies for COVID-19 before travelling to these sites to ensure they’re working a safe environment.

What does this mean for our customers? Right now, this should not have any impact on the services DIVVY & Justbooked provide and we’re working as hard as possible to ensure we deliver our best service for you during these times. We’re taking measures to protect our staff from the spread of infection and we want you to know that our team is working with our building owners and listers everyday to keep up to date with their policies that they’re following to offer a safe and healthy workplace and car park for their building visitors.

If a building reports a case of COVID-19 we will inform all our DIVVY Users who have had bookings in the previous 30 days to ensure they’re notified immediately and can action their own plan. We’ve already had to undertake this process for two buildings that DIVVY offers parking and are monitoring for any future cases.

We thank you for your understanding during this time and if there’s any questions you have about any of this please feel free to touch base with any of our DIVVY or Justbooked team members who will be more than happy to assist.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.

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News

Australia’s Electric Vehicle Future

And it’s closer than you might think. Electric vehicles already comprise 56% of the market in Norway and 25% in Iceland. Britain recently announced a ban on new petrol, diesel and hybrid vehicles from 2035. Car manufacturers are embracing the change, with Mercedes-Benz ceasing development of combustion engine vehicles to focus on electric vehicles. Honda has confirmed that they will no longer produce petrol cars in Europe from 2022 and Volkswagen are planning to cease production of petrol cars entirely after 2026.

The future of cars is electric.

With the international manufacture of internal combustion engine vehicles in decline, and no car manufacturing industry of our own, Australia’s electric vehicle future is in no doubt. New figures from the Electric Vehicle Council show that sales of electric vehicles in Australia tripled in 2019, whilst sales of new petrol and diesel vehicles fell by 7.8% in the same period. Despite this increase, electric vehicle sales in Australia were still far lower than in a majority of developed countries, comprising only 0.6% of our market (compared to 15% in the Netherlands or 4.7% in China).

Unlike in the EU and China, the Australian electric car market has not received governmental incentives or support. Despite this, government analysis last year predicted that even without policy support to spur change, half of new cars sold in Australia in 2035 will be electric vehicles. Australian drivers clearly consider the reduced environmental impact of electric vehicles worth investing in.

Electric vehicles are currently more expensive than their internal combustion engine counterparts, and it is expected that there will be a rapid uptake in Australian electric vehicle ownership once their price becomes competitive. The falling price of lithium-ion battery packs is the key factor to achieving price parity with petrol vehicles, and the cost of batteries has been steadily falling since 2010 thanks to global investment in electric vehicle battery production. Bloomberg predicts that price parity will occur in 2025 and electric vehicles will become as cheap as their petrol equivalents.

Another barrier to the adoption of electric vehicles thus far in Australia is ‘range anxiety’, with a lack of public charging infrastructure limiting the uptake of electric vehicles. Groups such as Infrastructure Australia, the government’s independent infrastructure advisor, have been calling for the expedited roll-out of a national charging network to ensure a seamless transition to an electrified transport sector.

The NRMA  recognise the direction in which the industry is heading and have positioned themselves at the forefront of the electric car’s future. They have committed $10 million to build one of Australia’s largest electric vehicle fast-charging networks, comprised of more than 40 chargers across regional NSW and free to use for NRMA members. Meanwhile, the transport industry awaits the government’s National Electric Vehicle Strategy, due to be finalised in mid-2020.

At DIVVY we have an ethos of future thinking, and are developing exciting, cutting edge technology to improve peoples’ lives and drive sustainable practices. Here at DIVVY we are excited for the electric vehicle revolution and are actively investigating how best to position ourselves to facilitate this seismic shift in the transport industry and how we can support our current and soon to be electric vehicle-driving DIVVY users.

We look forward to playing our part in Australia’s electric future. For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.

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Case Study staff parking

Data is key to more efficient parking for Boral

Building and construction materials group, Boral, is using data supplied by the DIVVY Technology parking management system to increase efficiencies and flexibility at their North Ryde office.

Triniti Business Park in North Ryde, Sydney, owned by Stockland, is home to a number of blue-chip companies, including Boral Australia’s New South Wales head office and shared services. Stockland installed DIVVY access controllers at Triniti to help their tenants manage staff parking as easily and efficiently as possible.

Looking to recoup costs associated with parking space leases and optimise staff parking, Boral was quick to move to the DIVVY Enterprise system in September 2019 to better manage their 220 parking spaces. Similarly, Downer EDI, another naming tenant in Triniti Business Park, has taken on DIVVY Enterprise. You can read about the way they use DIVVY Technology here.

DIVVY Enterprise’s real-time, detailed and accurate reporting was the key to Boral’s increased efficiencies. Boral wanted to establish whether their leased car parking spaces were being used to their full potential. DIVVY Enterprise’s utilisation reporting gave Boral a clear picture of how their parking spaces were being used.  The data provided an accurate insight into how many parking spaces Boral needed to meet its staff parking needs and how utilisation could be improved based on staff working hours and needs. As a result, Boral now leases 35 fewer parking spaces at the North Ryde office, while still meeting its staff parking needs.

DIVVY Enterprise allows Boral to manage its staff parking in nuanced and incredibly efficient ways. Boral has established parking groups in the DIVVY system based on staff parking needs. By managing groups with different DIVVY features, Boral can ensure that a wide range of staff parking priorities and needs are met.

For example, Boral has a parking group to manage the parking needs of staff who work part-time or who visit the North Ryde office less frequently. Some of these staff create DIVVY accounts and self-book their parking from an allocated pool of parking spaces. Others in this group can access parking from the same pool of spaces through the Book on Behalf feature, managed by Boral administrators, which emails the parker a QR code to access their parking.

A particularly practical feature is that the number of parking spaces assigned to each parking group is managed by Boral’s administrators, meaning that parking spaces can be reallocated from one group to another when required. This detailed level of parking management provides Boral with flexibility and efficiency.

DIVVY Enterprise has also saved Boral’s facilities staff time and effort. Prior to the implementation of the DIVVY Enterprise system, Boral’s facilities team was routinely required to liaise with their Triniti Business Park neighbours in order to resolve issues when staff from other companies incorrectly parked in Boral’s bays.

Now, with DIVVY Enterprise in place, a member of Boral’s facilities team simply contacts the DIVVY support team, who has access to the relevant groups and the driver and vehicle details for all users signed up to the platform. The DIVVY Parking support team can then contact those drivers who have mistakenly parked in the wrong bay.

The more tenants in the business park who implement the DIVVY Enterprise system, the more powerful this function becomes. Triniti Business Park’s two largest tenants, Downer Group and Boral, are both DIVVY users, and thus much time and effort has been saved in this way.

Brian Tasker, National General Manager, Boral Land and Property Group, said:

‘The DIVVY Enterprise parking management system has given us the data and reporting we needed to better understand the parking utilisation and requirements at our North Ryde office. Through the use of DIVVY Enterprise, we have been able to consolidate and streamline our parking and provide greater flexibility and efficiencies for our business.’

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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News

How DIVVY Enterprise can generate revenue for your business

DIVVY Enterprise is helping businesses across Australia manage their staff parking with maximum efficiency and minimum fuss. Discover how it can also provide your business with an effortless new revenue stream.

Is your carpark always half full? Once the DIVVY Enterprise parking system has streamlined the management of your business’s car parking, it can become apparent that your parking assets are in excess of your requirements. DIVVY Enterprise offers the opportunity to list excess car parking spaces on the DIVVY Marketplace. When parking spaces are listed on DIVVY Marketplace, they become available for booking by others outside your existing parking pool – at a price.

DIVVY Enterprise gives you the control to set the parking product and the rate charged, and the car parking space instantly becomes available to be booked on the DIVVY app. It’s an effortless new revenue source.

Importantly, DIVVY Enterprise offers the utmost in security by allowing you to control who has access to your valuable car parking inventory and when. The Premium Pass options allow you to exercise discretion around who can access the parking spaces you list on DIVVY Marketplace. Choose to open your car parking bays to be booked only by specific people or groups, or all DIVVY users.

For example, businesses may choose to make their car parking spaces available only to other tenants in their building, thus eliminating building access issues. Or they might choose to open the parking spaces to all the existing employees of your business, allowing the entire workforce beyond the current parkers to park onsite at a price.

Alternatively, you can choose to make your car parking bays bookable by all of DIVVY’s 65,000 Australian users for maximum revenue generation opportunities. You set the available times, whether it be weekdays only, or weekends, or specific dayparts or for special events. You control precisely when the parking spaces are available for booking, and by whom they can be booked.

Listing your car parking spaces on DIVVY Marketplace does not mean additional work for you and your team. Thanks to the DIVVY app and DIVVY’s state-of-the-art access controller technology, DIVVY Enterprise offers a seamless parking experience for both car park operators and drivers.

The DIVVY Enterprise real time system integrates bookings, payments and access into one seamless inventory management platform. Not only does the DIVVY Enterprise system save car parking managers and administrators time and hassle, but drivers too. Drivers book and pay for their parking via the DIVVY app and access the carpark using QR code or personalised pin code technology, enjoying an easy, frictionless car parking experience.

Should troubleshooting be required, DIVVY offers support to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email. DIVVY customer support staff have access to operate boom gates and roller doors, meaning real solutions for parkers and saving property and facilities teams time and effort.

For further information about how DIVVY Enterprise can help your business generate new revenue from your existing car parking assets, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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News

Australian parking technology is gaining interest overseas

The largest parking organisations operating in Australia today are foreign-owned entities. In contrast, DIVVY is 100% Australian owned.

As an Australian business, DIVVY is making a positive contribution to Australia’s urban communities by providing smarter parking solutions, and to the country’s economic development and prosperity too.

Most of DIVVY employees are based in Australia, which means Australian jobs, but it also has another very significant implication – the development of Australian-owned world first technology. DIVVY is unique in the Australian parking landscape in its focus on the in-house development and creation of new technology and is constantly developing innovative new technologies. These include the award-winning DIVVY access control devices, the DIVVY payment solution and the new parking aggregator – Justbooked.

The Australian Trade and Investment Commission (Austrade) is lending support to DIVVY’s vision to export its market -leading technology to the world. Austrade is Australia’s lead government agency for international trade promotion and investment attraction and their Smart Cities initiative is behind DIVVY as it takes its technology to the global marketplace.

DIVVY is receiving interest in European markets, with parking technology companies looking to DIVVY to offer an alternative Smart Cities focused solution for their parking needs. DIVVY access control equipment is an inexpensive solution with little impact on capital works budgets and easy for any electrical contractor to install. DIVVY’s parking solution is attractive to the leaders in the parking and property industry, not just in Australia but globally.

DIVVY is actively engaged in partnership discussions with parking equipment suppliers and parking operators in several European cities including Prague, Vilnius, Cluj and Riga. Of special interest is the work that DIVVY is doing in the IoT space, which to date, has had little impact on the parking industry but is critical to the integration of bookable assets in the Smart Cities environment.

The contribution of Australian owned and operated DIVVY to both smarter cities and local economic growth is clear, both now and into the future. Watch this space!

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.

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Case Study staff parking

Making parking simple for GenesisCare

Leading healthcare group GenesisCare are focused on supporting their staff in their important purpose: designing innovative treatments and care for people with cancer, heart disease and sleep disorders. They are improving the small details, like parking, to enable their people to concentrate on their vital work. That’s why they chose DIVVY Technology to manage the staff parking at their Australian national office – when elements like parking are simple and seamless, people are free to focus on what is important.

When Dexus rolled out DIVVY’s parking management system at their property The Mill at Alexandria in June, GenesisCare also came onboard with DIVVY. GenesisCare’s Australian national office comprises of the largest tenancy at The Mill, with 55 of the property’s 130 parking bays on their lease. Dissatisfied with the user experience of their previous parking management system, GenesisCare are now using the DIVVY Enterprise system to manage all their staff parking needs.

DIVVY Enterprise’s additional features include ‘Free Up My Space’, whereby employees with assigned car spaces can free up their space for others to book when it is not in use, and ‘Book on Behalf’, allowing parking to be booked for visitors or other employees. DIVVY Enterprise also makes it possible for companies to charge their staff for parking, managing the entire process from booking to payment. 

Property & Facilities Manager at GenesisCare, Hoani Tainui said:

“The ease and simplicity of the DIVVY user experience is what initially attracted us to the system. As an organisation, we are undergoing a period of rapid growth, so it is absolutely imperative that we get the right systems and processes in place at our head office in Alexandria.”

GenesisCare are the first Dexus tenant to implement the DIVVY Enterprise system for staff parking management.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au

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Bookable Assets

DIVVY and Dexus join forces at The Mill

DIVVY has once again teamed up with leading real estate group Dexus, this time at their unique heritage property The Mill at Alexandria. The DIVVY parking management system was rolled out at the property in June to facilitate tenant parking.

The Mill is a 1.9-hectare mixed use multi-tenanted property comprised of a mix of modern and refurbished historic buildings in Alexandria, NSW, with warehouse style offices, retail spaces and 130 car parking bays.

It is home to a diverse range of tenants, including GenesisCare, Bendon Lingerie, Seafolly, Under Armour and iconic South Sydney eatery The Grounds of Alexandria. The DIVVY parking management system was chosen by Dexus to facilitate tenant parking due to its ease of use. DIVVY’s market-leading access controllers, which use a QR code reader, allow tenants’ staff to scan in and out of the car park without fuss or delay.

DIVVY is now the preferred parking management system in 11-Dexus-owned properties nationwide, with more to come soon.

For further information, please contact sales@divvy.com.au.

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News

Smarter Parking Report released with The NRMA


Several buildings located across some of Sydney’s busiest suburbs are utilising less than one-third of available parking spaces, while up to thirty percent of traffic in congested areas is looking for parking spaces, according to a new report released by the NRMA and DIVVY.

The Smarter Parking Report, released to coincide with the Roads Australia Transport Summit, details the parking problems plaguing Australian cities and highlights the huge imbalance between parking supply and demand.

Currently, the average casual daily parking rate in Sydney is $70.85, compared with $18.21 in Canberra and $22.29 in Adelaide.

With even some of the largest institutional owners of car spaces forced to leave parking assets dormant – often due to restrictions and regulations – the NRMA and DIVVY looked at parking utilisation rates across seven Sydney buildings and found those that forbid public access had significantly lower utilisation rates than those that allowed parking non-tenants.

One building in Walker Street, North Sydney had just 32 per cents of spaces used, a Harris Street, Pyrmont lot had 74 per cent utilisation while a Clarence Street building had 20 per cent of spaces left vacant.

By contrast, the remaining four buildings audited across the Sydney and Parramatta CBDs that allowed public access all saw utilisation rates between 90-97 per cent.

Globally, Australia has some of the lowest ratios of car spaces to workers. The Sydney and Melbourne CBDs have just 12.2 and 14.2 spaces for ever 100 workers.

NRMA CEO Rohan Lund said; Members were frustrated with parking options and exorbitant costs in metropolitan areas right across Australia.

“NRMA research shows 44 per cent of drivers have returned home because they couldn’t find a parking spaces,” Mr Lund said.

“When two out of every five Members we survey tell us they are now often avoiding specific locations because of parking, we know access to parking is having an adverse effect on the economy, particularly small businesses who rely on accessibility.

“We now need to start thinking outside the square when it comes to solving our parking issues. We must find innovative ways to unlock more of the spaces that lie dormant every day, improve the last-mile for workers through commuter car parks and use available technologies to move toward smart cities.”

DIVVY CEO Grant Fowler said:

“Empty parking spaces represented the huge untapped potential for both businesses and frustrated drivers, helping to address Sydney’s parking shortage and opening an additional revenue stream for businesses.

“We know that up to 30 percent of the traffic in metropolitan areas is cruising for a parking space. Taking more of the parking volume off the street allows cities to move more freely,”

“Using technology such as DIVVY, businesses can become aware of the possibilities that now exist and parking assets no longer need to sit unused.”

“There are thousands of parking spaces that lie dormant every day and just as many drivers who are in search of a parking space. Businesses, along with all levels of government need to adjust their policies and planning so more of these spaces can open up for public use.”

Read the Smarter Parking Report Here or see what our partners at the NRMA have to say

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Case Study staff parking

How DIVVY Enterprise helped Downer Group with smarter, better parking

The closure of the local train stations presented a challenge for Downer Group’s Sydney head office – but DIVVY Technology product provided the perfect solution.

Downer’s head office, located in North Ryde, is home to more than 800 employees, with 40% of it’s workforce commuting by train. When it was announced that the Macquarie Park and North Ryde train stations would close temporarily for the Sydney Metro Northwest rail link construction, Downer’s management team immediately recognised the problem this would create for their employees. They needed to keep morale high and ensure employee retention in the face of this challenge, and DIVVY Enterprise’s new market-first ‘Free Up My Space’ feature was the clever, flexible solution they were looking for.

Implemented from the first day of the rail line closure, the DIVVY Enterprise feature ‘Free Up My Space’ allows Downer employees with assigned car spaces to free up their space for others to book. With only a third of employees having assigned car spaces, the DIVVY solution has opened up a new way to get to work for the rest of the workforce.

In the initial stage of operation on average 40-60 spaces (of the company’s 360 spaces) were freed up and booked each day. With parking such a highly prized asset in North Ryde, and never more so than after the rail closure, making parking available to more employees has had a huge impact on morale at Downer.

The benefits of DIVVY Enterprise go even further. Downer have been able to eliminate physical access cards for their car park, with DIVVY providing precise real-time reporting on who is entering and exiting the car park. In the initial stage of operation, DIVVY’s 24/7, 365-days customer and tech support solved 100% of Downer’s queries within 24 hours. This all means reduced administration and maximum efficiency for Downer.

Derek Yen, Head of Procurement, Property and Security at Downer said,

“We are delighted to partner with DIVVY to deliver a better experience for our employees and help take the hassle out of parking.

Through DIVVY we’re able to optimise our car park by driving higher utilisation whilst offering our people a more flexible parking option.

Prior to installing DIVVY’s technology, we managed our parking manually, so it has been a real time saver. This means our teams and people can easily allocate, book and free up spaces in real-time, supporting flexible work options.”

Downer Group are now reviewing DIVVY Enterprise for their remaining offices nationwide.

For further information on this, please contact our sales team at sales@divvy.com.au